contact us

Want clarification on fitment, shipping or after-sales matters? Simply send us your question.

We are built as a small family business, not a big corporate enterprise.
No third-party call centres. No pre-written automated responses. No frustrating phone navigation trees. 

But we have a small, dedicated in-house team，Once you submit a message, a real person with hands-on product knowledge will read and reply personally.

Most queries receive a reply within several hours, and we promise you will hear back within 24 hours.

This is the standard we expect when we shop elsewhere, so it is the standard we deliver to you.

Drop your message using the contact form below, or email our support inbox directly: support@velocko.com. 

Please do not hesitate to contact us. We are always delighted to receive your emails.